Where can I download the app?
Download the app for free on the App Store and Google Play.
Who can register on the app?
At the moment, only Warwick students can register on the app. At registration, we will ask you to provide a valid Warwick email address to verify you are a student from Warwick University.
Why do we verify your email address?
Email verification is a safety measure for us to verify your identity and ensure you entered a valid email address. To activate your account, you will have to enter the verification code we sent you (in your Warwick mailbox).
What happens if I forgot my password?
If you forget your password, click on ‘forgot your details’ and we will send you another one by email. If you wish to have your own password, you can also edit the one we sent you and create your own one.
Should I complete my profile?
After registering, we highly recommend you to complete your profile and upload a profile picture. You can provide further information about yourself such as a brief description, your age, your studies etc. Remember the more complete your profile is, the higher the chances of finding the ideal passenger or driver.
How do we ensure user safety?
We are building a trusted community of students and want to make this platform as safe as possible. That is why, at the moment, the app is limited to Warwick students. We are also working on a feedback system (to be implemented very soon) where students will be able to evaluate their car-sharing experience and rate their driver or passengers. We take your feedbacks and complaints very seriously and constantly work on the service to improve your experience with us. Feel free to contact us at firstname.lastname@example.org
or via our Facebook page.
What happens if the driver runs late?
If the driver runs late, we recommend passengers to call or message him. If no response from the driver after 10-15 minutes waiting, we would recommend to look for an alternative.
What happens if a passenger runs late?
If a passenger is late, it is totally up to you. Technically, you are allowed to leave without him, but we recommend you to get in touch with him first (go to his profile and find his phone number), as the passenger can be on his way and arrive any moment.
How can I get in touch with UniDrive?
If you have any questions or complaints regarding the service, feel free to drop us a message at email@example.com
and we will respond very shortly.